Data of the Responsible
– Identity of the Responsible: GUIAS DE TURISMO MADRID S.L.
– Commercial name: MADRID TOURIST GUIDES
– NIF / CIF: B87573051
– Address: Calle Nogal 16, Colmenar de Oreja, 28380, Madrid (Madrid – Spain)
– Email: firstname.lastname@example.org
– Registered in the Mercantile Register: Registro Mercantil de Madrid Hoja ‘N’-626128
In this space, the USER can find all the information related to the legal terms and conditions that define the relationships between the users and us as responsible for this web. As a user, it is important that you know these terms before continuing your navigation.
GUIDES OF TOURISM MADRID S.L. As responsible for this website, it assumes the commitment to process the information of our users and customers with full guarantees and comply with the national and European requirements that regulate the collection and use of personal data of our users.
This website, therefore, strictly complies with the RGPD (REGULATION (EU) 2016/679 of data protection) and the LSSI-CE Law 34/2002, of July 11, of services of the information society and of electronic commerce
General conditions of use
These General Conditions regulate the use (including the mere access) of the pages of the web, members of the website www.madridtouristguides.com including the contents and services made available in them. Any person accessing the website, www.madridtouristguides.com (“User”) accepts to submit to the General Conditions in force at each moment of the portal www.madridtouristguides.com
Personal information we collect and how we do it
Commitments and obligations of users
The User is informed, and accepts, that access to this website does not imply, in any way, the beginning of a commercial relationship with GUIAS DE TURISMO MADRID SL In this way, the user agrees to use the website, their services and contents without contravening current legislation, good faith and public order.
It is prohibited to use the website, for illegal or harmful purposes, or that, in any way, may cause harm or prevent the normal functioning of the website. Regarding the contents of this website, the following is prohibited:
– Its reproduction, distribution or modification, in whole or in part, unless authorized by its legitimate owners;
– Any violation of the rights of the provider or the legitimate owners;
– Its use for commercial or advertising purposes.
In the use of the web, www.madridtouristguides.com, the User undertakes not to carry out any conduct that could damage the image, interests and rights of MADRID TOURIST GUIDES or third parties or that could damage, disable or overload the portal (indicate domain) or that would prevent, in any way, the normal use of the web.
However, the User must be aware that the security measures of computer systems on the Internet are not entirely reliable and that, therefore, MADRID TOURIST GUIDES can not guarantee the absence of viruses or other elements that may cause alterations in computer systems. (software and hardware) of the User or in their electronic documents and files contained therein.
The personal data communicated by the user to MADRID TOURIST GUIDES can be stored in automated databases or not, whose ownership corresponds exclusively to MADRID TOURIST GUIDES, assuming all the technical, organizational and security measures that guarantee confidentiality, integrity and quality of the information contained in them in accordance with the provisions of current legislation on data protection.
The communication between the users and MADRID TOURIST GUIDES uses a secure channel, and the transmitted data are encrypted thanks to protocols at https, therefore, we guarantee the best security conditions so that the confidentiality of the users is guaranteed.
GUIDES OF TOURISM MADRID S.L. (MADRID TOURIST GUIDES) informs that there are claim sheets available to users and customers.
The User may make claims by requesting their claim form or by sending an email to www.madridtouristguides.com indicating their name and surnames, the service and / or product purchased and stating the reasons for their claim.
The user / buyer can notify us of the claim, either by email to: email@example.com or by postal mail addressed to: MADRID TOURIST GUIDES, Calle Nogal 16, Colmenar de Oreja, 28380, Madrid (Madrid – Spain) the following claim form:
Attn: MADRID TOURIST GUIDES
Calle Nogal 16, Colmenar de Oreja, 28380, Madrid (Madrid – Spain)
The service / product:
Acquired the day:
Address of the user:
Signature of the user (only if presented on paper):
Reason for claim:
Conflict resolution platform
In case it may be of your interest, to submit your claims you can also use the dispute resolution platform provided by the European Commission and available at the following link: http://ec.europa.eu/consumers/odr/
Intellectual and industrial property
By virtue of the provisions of articles 8 and 32.1, second paragraph, of the Law on Intellectual Property, the reproduction, distribution and public communication, including the method of making them available, of all or part of the articles is expressly prohibited. contents of this website, for commercial purposes, in any medium and by any technical means, without the authorization of www.madridtouristguides.com.
The user must commit to respect the Intellectual and Industrial Property rights owned by www.madridtouristguides.com.
The user knows and accepts that the entire website, without exhaustively containing the text, software, content (including structure, selection, arrangement and presentation thereof) podcast, photographs, audiovisual material and graphics, is protected by trademarks, rights of author and other legitimate rights, in accordance with the international treaties to which Spain is a party and other property rights and laws of Spain.
In the event that a user or a third party considers that there has been a violation of their legitimate intellectual property rights by the introduction of certain content on the web, you must notify this circumstance to MADRID TOURIST GUIDES indicating:
– Personal data of the owner of the rights allegedly infringed, or indicate the representation with which he acts in case the claim is presented by a third party other than the interested party.
– Indicate the contents protected by intellectual property rights and their location on the web, the accreditation of the intellectual property rights indicated and express declaration in which the interested party is responsible for the accuracy of the information provided in the notification
The pages of the web www.madridtouristguides.com, provides links to other own websites and content that are owned by third parties such as:
– Contents of other blogs
The only object of the links is to provide the User with the possibility of accessing said links.
MADRID TOURIST GUIDES is not responsible in any case for the results that may be derived to the User for accessing said links.
Also, the user will find within this site, pages, promotions, affiliate programs that access the browsing habits of users to establish profiles. This information is always anonymous and the user is not identified.
The User who proposes to establish any technical link device from its website to the portal www.madridtouristguides.com must obtain the prior written authorization of GUIAS DE TURISMO MADRID SL. The establishment of the link does not imply in any case the existence of relations between MADRID TOURIST GUIDES and the owner of the site where the link is established, nor the acceptance or approval by MADRID TOURIST GUIDES of its contents or services.
On our website, comments are allowed to enrich the contents and make queries.
Comments that are not related to the theme of this website, including defamation, insults, personal attacks or lack of respect in general towards the author or towards other members will not be accepted.
Comments that contain information that is obviously misleading or false, as well as comments that contain personal information, such as private addresses or telephones and that violate our data protection policy will also be deleted.
Likewise, comments created only for promotional purposes of a website, person or group and anything that could be considered spam in general will be rejected.
Exclusion of guarantees and responsibilities
The Provider does not grant any guarantee or liability, in any case, for damages of any kind that could cause:
– The lack of availability, maintenance and effective operation of the web, or its services and contents;
– The existence of viruses, malicious or harmful programs in the contents;
– Illegal, negligent, fraudulent use or contrary to this Legal Notice;
– The lack of legality, quality, reliability, usefulness and availability of the services provided by third parties and made available to users on the website.
– The provider is not liable under any circumstances for damages that may arise from the illegal or improper use of this website.
In case any User had any questions about these Legal Conditions or any comments on the portal www.madridtouristguides.com please contact firstname.lastname@example.org.
The legal notice has been updated for the last time on March 17, 2019.
On behalf of the team that forms MADRID TOURIST GUIDES, we thank you for the time spent reading this Legal Notice.
Cancellation before 8 days of the tour : NO penalization
Cancellations less than 7 days before the tour have 100% cancellation cost